Tech Support Database
Question: I am unable or do not know how to FTP.
Answer: We offer a free Java FTP uploader, called UnlimitedFTP, that can be found by logging into your account and clicking on "File Uploader".
For all third party FTP programs, please consult our FTP tutorial. There is a 30 minute timeout on ftp so if you were just able to login and now cannot wait 30 minutes and try again.